What the study found
The review found that digital technologies in care homes have been used to support meaningful connections among residents, relatives, and staff. The technologies reported included robotics, virtual reality, mobile or tablet apps, digital devices, and online programs.
Why the authors say this matters
The authors say meaningful connections are important for social health and well-being, especially in care homes where barriers can increase social isolation. The study suggests digital technology can act as a catalyst for human connection rather than a replacement, and the authors say generative AI is a current gap that should be considered with key stakeholders.
What the researchers tested
The researchers carried out a scoping review of English-language studies on digital technologies used in long-term care settings to facilitate meaningful connections. They searched six databases, gray literature, and citation lists, and included studies involving care home residents, relatives, or staff that directly discussed a digital technology focused on building meaningful connections.
What worked and what didn't
Across 72 included studies, the review identified several factors linked to meaningful connections, including getting to know the person, increased autonomy and choice, enjoyment and fun, communication, and community building. The main indicators reported were engagement, well-being or satisfaction, emotional response, quality of life, purpose and meaning, social closeness, loneliness, depression and anxiety, and psychosocial capacity.
What to keep in mind
The authors note several limitations: the review was restricted to English-language studies, some studies on social connection may have been missed, passive technologies were excluded, and outcome measures were heterogeneous. The abstract also notes that the evidence base for generative AI in care homes is currently a gap.
- The review included 72 studies on digital technologies used in care homes.
- Reported technologies included robotics, virtual reality, mobile or tablet apps, digital devices, and online programs.
- The authors say digital technology can support human connection rather than replace it.
- Generative AI is described as a gap in the current evidence base.
- The review found heterogeneous outcome measures across the included studies.